Errors during care transitions of older adults are common, costly, and sometimes lethal. A care transition is defined as the movement of a person from one healthcare setting to another and is commonly associated with adverse outcomes. The aging of the population is leading to greater reliance on care delivered in the home, the most common and poorly understood healthcare delivery setting. For unclear reasons, those who require skilled home healthcare (SHHC) services (e.g., home nursing) after hospital discharge are among those at highest risk of experiencing hospital readmission. Strategies tailored to the complexity of the hospital/SHHC transition are needed to ensure safe transitions, yet there is relatively little research to guide improvement efforts. The overall goal of the proposed study is to develop an index to be used by SHHC agencies in real time to identify and reduce potential risks to older adults' safety during hospital/SHHC transitions.
SPECIFIC AIM 1 : To identify potential risks to older adults' safety related to (1) information management among SHHC providers across settings, and (2) establishment of older adult, caregiver, and SHHC provider roles for execution of healthcare tasks. We will use prospective risk identification methods to identify potential risks: (a) direct observations of older adults' hospital/SHHC transition; and (b semi-structured interviews of older adults/caregivers/SHHC providers.
SPECIFIC AIM 2 : To develop an index that will be used by SHHC agencies in real time to identify risks to older adults' safety during hospital/SHHC transitions with regard to processes of information management and establishment of roles. Through focus groups, SHHC providers will rate each risk identified in SA1 on its importance to ensuring safety and its frequency of occurrence.
SPECIFIC AIM 3 : To evaluate psychometric properties of the index and ascertain feasibility of use. 3a. To evaluate index inter-rater reliability among SHHC providers and establish initial construct validity among care transitions that differ in quality. For inter-rater reliability, we wll determine the correlation between index scores calculated by pairs of SHHC providers evaluating a series of care transitions. For construct validity, we will compare index scores among cases that differ in care transition quality. 3b. To further evaluate construct validity usin a different standard and ascertain feasibility of use among SHHC providers. In a prospective sample of older adults receiving SHHC after hospital discharge, we will determine the correlation between SHHC provider-generated index scores and a general measure of patient-reported care transition quality (Care Transitions Measure, or CTM-3). The proposed study will fill critical gaps in the understanding of care transitions of older adults who are particularly vulnerable to safety issues. Study findings have the potential for applicability to a broader group of patients who transition from hospital to home and require complex care.

Public Health Relevance

The aging of the population is leading to greater reliance on care delivered in the home, the most common and poorly understood healthcare delivery setting. Older adults who require nursing services after hospital discharge are at high risk of returning to the hospital within a short time frame. The overall goal of the proposed study is to develop a tool to provide real-time feedback to home healthcare nurses to identify and reduce potential safety risks when older adults return home from the hospital.

Agency
National Institute of Health (NIH)
Institute
Agency for Healthcare Research and Quality (AHRQ)
Type
Clinical Investigator Award (CIA) (K08)
Project #
5K08HS022916-04
Application #
9233923
Study Section
HSR Health Care Research Training SS (HCRT)
Program Officer
Willis, Tamara
Project Start
2014-04-01
Project End
2019-03-31
Budget Start
2017-04-01
Budget End
2018-03-31
Support Year
4
Fiscal Year
2017
Total Cost
Indirect Cost
Name
Johns Hopkins University
Department
Internal Medicine/Medicine
Type
Schools of Medicine
DUNS #
001910777
City
Baltimore
State
MD
Country
United States
Zip Code
21205
Arbaje, Alicia I; Hughes, Ashley; Werner, Nicole et al. (2018) Information management goals and process failures during home visits for middle-aged and older adults receiving skilled home healthcare services after hospital discharge: a multisite, qualitative study. BMJ Qual Saf :
Arbaje, Alicia I; Yu, Qilu; Wang, Jiangxia et al. (2017) Senior services in US hospitals and readmission risk in the Medicare population. Int J Qual Health Care 29:845-852
Lindquist, Lee A; Miller, Rachel K; Saltsman, Wayne S et al. (2017) SGIM-AMDA-AGS Consensus Best Practice Recommendations for Transitioning Patients' Healthcare from Skilled Nursing Facilities to the Community. J Gen Intern Med 32:199-203
Werner, Nicole E; Malkana, Seema; Gurses, Ayse P et al. (2017) Toward a process-level view of distributed healthcare tasks: Medication management as a case study. Appl Ergon 65:255-268
Keller, Sara C; Gurses, Ayse P; Werner, Nicole et al. (2017) Older Adults and Management of Medical Devices in the Home: Five Requirements for Appropriate Use. Popul Health Manag 20:278-286
Keller, Sara C; Gurses, Ayse P; Arbaje, Alicia I et al. (2016) Learning from the patient: Human factors engineering in outpatient parenteral antimicrobial therapy. Am J Infect Control 44:758-60
Werner, Nicole E; Gurses, Ayse P; Leff, Bruce et al. (2016) Improving Care Transitions Across Healthcare Settings Through a Human Factors Approach. J Healthc Qual 38:328-343
Wong, Evan G; Parker, Ann M; Leung, Doris G et al. (2016) Association of severity of illness and intensive care unit readmission: A systematic review. Heart Lung 45:3-9.e2
Arbaje, Alicia I; Werner, Nicole E; Kasda, Eileen M et al. (2016) Learning From Lawsuits: Using Malpractice Claims Data to Develop Care Transitions Planning Tools. J Patient Saf :
Werner, Nicole E; Holden, Richard J (2015) Interruptions in the wild: Development of a sociotechnical systems model of interruptions in the emergency department through a systematic review. Appl Ergon 51:244-54

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