The National Center for Biotechnology Information (NCBI) is responsible for the production and distribution of molecular sequence databases, and particularly the GenBank Genetic Sequence Database. Database entries are from the journal literature as well as direct electronic submissions from authors. NCBI provides data submission software to the scientific community for use in submitting their sequence data. The GenBank database is distributed on CD-ROM, with accompanying software. It is also available for online text searching and sequence similarity searching through electronic mail servers over the Internet. GenBank can also be downloaded in full through NCBI's anonymous FTP server. The objective of this project is to assist NCBI in providing user support services to scientists who submit sequence data to the database and use NCBI databases and software through any of the distribution channels. This involves responding to daily technical questions by phone and e-mail, distributing materials on request, maintaining accurate records of user requests, developing materials to facilitate the user services function, and maintaining a collection of internal and external biotechnology information resources for reference. The work requires a unique combination of expertise in molecular biology and information retrieval, and experience in a public information services capacity. The user services staff will be dealing on a daily basis with active researchers in molecular biology, who expect accurate and professional answers and assume that GenBank staff understand the nature of their database needs.
| Orthner, Helmuth; Mazza, Giovanni; Mazza, Giovanni Giorgio et al. (2008) Advanced communication infrastructure for pre-hospital EMS care. AMIA Annu Symp Proc :1074 |
| Mirza, Muzna; Brown, Todd B; Saini, Devashish et al. (2008) Instructions to ""push as hard as you can"" improve average chest compression depth in dispatcher-assisted cardiopulmonary resuscitation. Resuscitation 79:97-102 |
| Giovanni, Mazza G; Shenvi, Rohit; Battles, Marcie et al. (2008) Design of an eMonitor system to transport electronic patient care report (ePCR) information in unstable MobileIP wireless environment. AMIA Annu Symp Proc :1049 |
| Saini, Devashish; Mirza, Muzna; Gori, Mandar M et al. (2007) Information needs of pre-hospital care providers - a requirements analysis. AMIA Annu Symp Proc :1098 |
| Dias, J A; Brown, T B; Saini, D et al. (2007) Simplified dispatch-assisted CPR instructions outperform standard protocol. Resuscitation 72:108-14 |
| Sibanda, Tawanda; He, Tian; Szolovits, Peter et al. (2006) Syntactically-informed semantic category recognition in discharge summaries. AMIA Annu Symp Proc :714-8 |
| Mirza, Muzna; Saini, Devashish; Dickens, Mary A et al. (2006) A regional database of antidote availability. AMIA Annu Symp Proc :1034 |
| Brown, Todd B; Dias, Johnny A; Saini, Devashish et al. (2006) Relationship between knowledge of cardiopulmonary resuscitation guidelines and performance. Resuscitation 69:253-61 |
| Mishra, Ninad; Orthner, Helmuth F; Pigott, David C (2006) Chest pain and validity of an emergency medical dispatch algorithm. AMIA Annu Symp Proc :1035 |
| Mazza, Giovanni; Battles, Marcie; Orthner, Helmuth F (2006) Application of speech recognition data entry enhancements in an Electronic Patient Care Report (ePCR). AMIA Annu Symp Proc :1026 |
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