This proposal describes a program of research to examine some of the factors likely to affect the diagnostic problem-solving performance of work teams that run multi-operator systems, It is concerned most specifically with those situations in which teams are confronted with sudden, critical system malfunctions. The proposed research is founded on a conceptual framework that delineates the informational bases of coordinated team problem- solving. That framework emphasizes the importance of --- and structural barriers to --- discussing diagnostic information that initially may be available to only some team members. Five controlled laboratories experiments are proposed to examine the impact of several situational factors likely to affect the way in which teams use the information at their disposal when diagnosing critical system malfunctions.

Agency
National Science Foundation (NSF)
Institute
Division of Social and Economic Sciences (SES)
Type
Standard Grant (Standard)
Application #
9109644
Program Officer
Susan O. White
Project Start
Project End
Budget Start
1991-09-01
Budget End
1993-02-28
Support Year
Fiscal Year
1991
Total Cost
$39,798
Indirect Cost
Name
University of Illinois at Chicago
Department
Type
DUNS #
City
Chicago
State
IL
Country
United States
Zip Code
60612